Process Variation Discovery

Process Centric Analytics

Comprehend provides the ability to analyze business processes with ad-hoc analysis of any of the thousands of attributes. Comprehend creates a fully quantified process model, complete with the probabilistic nature of your process variations. Using this native process model, Comprehend is able to utilize advanced process analytics to automatically discover process variations. This provides critical insights as to where value is leaking from your business process.

Discover the Unknown Groups of Process Activity

Exceptions constitute 10-20% of the process execution that require manual intervention, re-work, escalation or process abandonment. Discovering what is driving this value leak is often difficult or impossible. Most organizations are making best guesses at process improvement from limited, anecdotal information.

Comprehend examines every process execution and builds a fully quantified, probabilistic process model from the details up. This model is then examined to look for groups of similar activity, those process exceptions that seem to follow the same paths, with similar attributes, yielding similar unwanted results. Once Comprehend discovers these islands of process activities, it is quick and easy to understand the root cause of the variant behavior, improve the process and reap immediate benefits.