Non-Invasive Process Capture
Comprehend doesn't require any invasive, painful integration into your IT stack. Passive 'collectors' acquire business process knowledge by examining existing interactions between IT systems, whether that interaction is users interacting with screens or existing interfaces passing information between systems.
Capture information from Web or 'Green-Screen' Interactions
Your customers, staff, partners or agents are interacting on a daily basis with your systems. Collecting this interaction is easy using passive network monitoring devices that transform user interactions into processes that you can analyze and interrogate. These processes include all the information associated with that interaction, not just the data in log files, but every keystroke, every screen, and every piece of information the user viewed, considered or entered.
Capture information from existing interfaces
Comprehend also can utilize copies of existing interface documents that flow through your IT systems. These documents provide another source of process information that when coupled with the user's interaction with the systems, provides a complete picture of your business operations.
Comprehend is designed to store hundreds of millions of events with tens of thousands of process attributes. This provides the flexibility to discover every nuance and variation of your processes without having to pre-define the limits of your analysis. Comprehend captures all of the data without the need to painfully create new ETL jobs, special data schemas or other painful limiting design exercises.