Whether your challenges relate to improving claims processing accuracy and efficiency, improving customer service, enforcing compliance, or reducing costs, Comprehend's Automation solution is designed to automate routine tasks and workflows and improve first pass efficiency.
With Comprehend, you can eliminate redundant, repetitive data entry which reduces training and other operational expenses while improving agent knowledge, workflow and productivity. Comprehend automation capabilities include:
Comprehend's Automation solution delivers value and benefits spanning multiple industries. As example:
Comprehend's Automation solution is an integrated component of the OC Comprehend Productivity 2.0 suite which is designed to give you visibility and measure how users interact with their desktop applications to perform their tasks, identify process bottlenecks, redundancies, compliance risks and other candidates for process improvement.