OpenConnect Moves into FY10 with Solid Momentum and Winning Strategy

Ability to deliver process, workforce and customer intelligence driving growth

Dallas, TX July 8, 2009 - OpenConnect, the company that helps management ‘Stop Guessing and Start Knowing’ the true cost of their work efforts through automated process discovery and analytics, has announced that FY2009 which ended June 30, was one of significant strategic expansion. OpenConnect experienced 62% growth in total revenue. The strong performance was the result of delivering to organizations improved operational efficiency by deploying OpenConnect’s Business Process Discovery and Analytics solution, Comprehend.

Armed with the actionable intelligence that Comprehend provides, organizations can immediately make meaningful business decisions that can increase process efficiency, improve employee productivity and raise profitability. A number of organizations have significantly improved operations with Comprehend resulting in millions in first-year cost-savings.

“We are quite pleased to announce that FY2009 has been a year of successful expansion for OpenConnect.” said Edward M. Peters, CEO, “Despite the uncertain economic climate, we were able to execute our strategy to deliver strong revenue performance for the year, while continuing to increase our profitability and remaining debt-free. In fact, by several measures this was one of our most successful years ever.

“This past year yielded significant client successes across multiple business sectors. Client successes in 2009 included transformational initiatives that improved revenue, customer service and productivity. We are also extremely pleased with the awards and recognition our customers have received from respected industry organizations and analysts.

“In a recently published whitepaper International Data Corporation (IDC) has identified our market space as growing to over $3.0 billion in the few years. (See IDC whitepaper at www.oc.com). With the continued roll-out of our new strategy and the inherent benefits organizations achieve by deploying Comprehend, we are well-positioned to achieve continued growth and success,” Peters concluded.

About OpenConnect

OpenConnect business process discovery and analytics solutions deliver event-driven intelligence to automatically discover workforce, process and customer variations that hinder operational efficiency. Armed with this information, executives can make the quick and incremental improvements that will increase process efficiency, improve employee productivity, reduce cost, and raise profitability.

Edward M. Peters explicates his theory on how applying the lessons of the productivity revolutions of the 20th century (when manufacturing productivity surpassed 50x growth), could result in unprecedented increases in quality and efficiency in the 21st in his forthcoming book, The Knowledge Gap, Toward the Evidence-based Practice of Management, forthcoming later this year.

With a rich history of developing innovative technology, OpenConnect's products are distributed in more than 60 countries and used by more than 60 percent of Fortune 100 companies. For more information on OpenConnect, visit www.oc.com.