OpenConnect Hosts “Achieving Operational Excellence” Session at 2012 NASCO Network Conference

Blue Cross Blue Shield Michigan, NASCO and OpenConnect to Present

Dallas, TX April 30, 2012 - OpenConnect, the leader in process intelligence and workforce analytics solutions and services, today announced that it will host a session entitled “Achieving Operational Excellence” at the 2012 NASCO Network Conference, May 15-17. The session will focus on how Blue Cross and Blue Shield of Michigan has achieved performance excellence with NASCO and OpenConnect solutions.

Under a marketing alliance agreement, NASCO and OpenConnect deliver solutions to NASCO Plan customers designed to improve operational performance. NASCO provides integrated claims processing solutions that ensure health insurance claims are paid accurately and timely and OpenConnect delivers process intelligence and workforce analytics solutions to Plan customers that measurably reduce administrative costs and improve workforce productivity.

The 2012 NASCO Network Conference is celebrating 25 years of closing the payer gap. For more information on the conference, please visit http://www.cvent.com/events/2012-nasco-network-conference/event-summary-3ead36042ac14fdf82c15ca3f6d54663.aspx.

About OpenConnect

OpenConnect is the leader in process intelligence and workforce analytics solutions that automatically discover, automate and improve service processes and optimize workforce productivity. Combining unparalleled experience and solution capabilities, OpenConnect enables our clients to more quickly address and adapt to today’s operational and competitive challenges. Learn more about OpenConnect at www.oc.com.