Edward M.L. Peters to Deliver Keynote Address at 10th International Conference on Formal Concept Analysis
Dallas, TX April 3, 2012 - OpenConnect, the leader in process intelligence and workforce analytics solutions and services, today announced that OpenConnect CEO, Edward M.L. Peters, will deliver a keynote address entitled “Processes are Concepts, Aren’t They?” at the 10th ICFCA 2012 Conference in Leuven, Belgium, May 6-10, 2012.
Formal Concept Analysis has developed into a research field with a thriving theoretical community and a rapidly expanding range of applications in information and knowledge processing including visualization, data analysis (mining) and knowledge management. The conference brings together researchers and practitioners working on theoretical or applied aspects of Formal Concept Analysis within major related areas such as Mathematics and Computer and Information Sciences and their diverse applications to fields like Software Engineering, Linguistics, Life and Social Sciences, etc.
Mr. Peters lecture will focus on how Process Discovery deals with emergent behavior in business workflows and how FCA can detect recurrent, coherent Process steps, which can be considered "service steps" in business processes. Real-life case materials from Healthcare Administration, Customer Contact Centers and Financial Services will illustrate this keynote lecture.
For more information on ICFCA 2012, please visit http://www.econ.kuleuven.be/ICFCA/index.html
OpenConnect is the leader in process intelligence and workforce analytics solutions that automatically discover, automate and improve service processes and optimize workforce productivity. Combining unparalleled experience and solution capabilities, OpenConnect enables our clients to more quickly address and adapt to today’s operational and competitive challenges. Learn more about OpenConnect at www.oc.com.