OpenConnect Becomes Oracle PartnerNetwork (OPN) Gold Level Partner
Dallas, TX January 3, 2012 - OpenConnect, the leader in process intelligence and workforce analytics software and services, today announced that it has become a Gold level member in the Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized OpenConnect for its commitment to strengthening its process intelligence and workforce analytics technology solutions to better meet the needs of its customers.
Attaining Gold status with Oracle represents a mutually beneficial partnership. Gold status provides OpenConnect the ability to develop specializations that create further differentiation in the marketplace while assuring Oracle of valued partner of Oracle-based technology solutions.
“Attaining Gold level status shows our commitment to provide our customers technology interoperability that reduces time to value for our solutions,” said Edward M.L. Peters, CEO of OpenConnect. “Our Comprehend solution has successfully proven its value by allowing organizations to gain visibility into their processes, eliminate work, and improve financial performance.”
The OpenConnect Comprehend solution automatically discovers, automates and improves service processes and workforce productivity. The Comprehend solution includes:
OpenConnect is the leader in process intelligence and workforce analytics solutions that automatically discover, automate and improve service processes and optimize workforce productivity. Combining unparalleled experience and solution capabilities, OpenConnect enables our clients to more quickly address and adapt to today’s operational and competitive challenges. Learn more about OpenConnect at www.oc.com.