Overview

Stay up-to-date with what's happening at OpenConnect. Read our Press Releases for the latest company news and announcements; see the latest articles on business process discovery; or join us at leading industry events to learn first-hand how OpenConnect can help your business achieve continuous, real-time views of the activities and variations that affect day-to-day operations.

Press Releases

May 3, 2013
OpenConnect Discusses Workforce Analytics with Blue Cross and Blue Shield of Minnesota at the 2013 NASCO Network Conference
November 30, 2012
OpenConnect Hosts Fall Forum Session Analyzing AHIP Claims Processing Survey Results
October 24, 2012
OpenConnect to Host Workshop at Next Generation Healthcare Payer Summit
August 24, 2012
AHIP and BCBSA Conferences Feature OpenConnect Special Events
July 10, 2012
OpenConnect Submits Response to Senate Finance Committee Letter
June 14, 2012
Presentation with WellPoint and Appearance by Olympic Gold Medalist Rulon Gardner Highlight OpenConnect Sponsored Events at Institute 2012
May 31, 2012
OpenConnect Hosts ‘Effective Strategies for Streamlining Administrative Processes to Meet MLR Requirements’ Session at AHIP Institute 2012
April 30, 2012
OpenConnect Hosts “Achieving Operational Excellence” Session at 2012 NASCO Network Conference
April 3, 2012
Edward M.L. Peters to Deliver Keynote Address at 10th International Conference on Formal Concept Analysis
March 1, 2012
Dr. Merrill Matthews and Edward M.L. Peters to Discuss Key Policy Challenges of Medical Loss Ratio
February 8, 2012
Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
January 3, 2012
OpenConnect Becomes Oracle PartnerNetwork (OPN) Gold Level Partner
December 13, 2011
OpenConnect Named a Select Program Partner by America’s Health Insurance Plans
November 10, 2011
OpenConnect Intros Workforce Reporting and Analysis (WRA); Software Chronicles Employee Work Processes, Identifies Best Practices and Causes of Sub-Optimal Performance
November 2, 2011
OpenConnect Hosts ‘Driving Administrative Cost Reductions by Improving Service Processes and Workforce Productivity’ Symposium at AHIP’s Fall Forum 2011
read more

Articles

August 2012

AHIP

AHIP’s Marketplace features OpenConnect paper on The Importance of Workforce Productivity and Process Visibility to Unlock the Full Potential of your Workforce. 
May 2012

Forbes.com

Read the Forbes.com article How to Slow the Healthcare Value Leak discussing the waste, fraud and abuse associated with our US healthcare system and the extended impact the Patient Protection and Affordable Care Act presents.
February 2012

Investor's Business Daily

Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
OpenConnect CEO Points to Reducing Administrative Costs as One of the Biggest Challenges Insurers Face
January 2012

Insurance & Technology

Greater Healthcare Payer Efficiency Through Process Intelligence and Workforce Analytics - By automatically capturing and measuring exactly what work is being done, how, and by whom, health insurers can introduce significant efficiencies.
October 2011

DortchOnIT.com

Dortch On IT principal analyst Michael Dortch concludes in his, “Business-Critical Decisions from ‘Gut Feel’ to Verifiable Trust” thought leadership report: “If you are a business decision maker who believes that data-defended decisions defy doubt and drive success, you and your colleagues should look closely at Comprehend from OpenConnect."
September 2011

TechAmerica Foundation ‘Innovation Nation at Risk’ series focusing on how technology innovations can enable competitiveness in our economy publishes Edward M.L. Peter’s article on Workforce Productivity in Today’s Service-Based Economy.  
August 2011

“OpenConnect - a ‘big daddy’ of ABPD and more,” Bloor Research analyst Simon Holloway discusses OpenConnect and Comprehend and writes   “OpenConnect Comprehend has an impressive set of capabilities that shows the company's pedigree and knowledge of their target market.”
August 2011

“OpenConnect Enables Process Improvement,” Ventana Research analyst Richard Snow writes, “Comprehend supports a performance improvement cycle similar to that proposed by Ventana Research which is a process of understand (measure past and current performance), optimize (analyze what areas need improving) and align (initiate action to make sure improvements take place).
March 30, 2011

Open Connect: Replacing Gut Instinct with Real-Life Data for Better BPM.
March 23, 2011
OpenConnect Introduces Comprehend 6 Analytics Software
read more

Events



December 3-5, 2012
The Renaissance - Chicago, IL


As an AHIP Select Program partner, OpenConnect, along with AHIP is hosting a session at this year’s Fall Forum entitled Real Data, Real Impact: Claims Processing and the Business Case for Improving Adjudication. This session will highlight the results of a recent survey examining claims processing and provide insights on market solutions that can improve efficiencies in key metrics. The panel will use the survey data as the basis for a business case discussion that also demonstrates the benefits of claims adjudication for Plans and ultimately, the consumer. Presenters will be Jeff Lemieux, Senior Vice President, Center for Policy and Research, AHIP and Edward Peters, Chief Executive Officer, OpenConnect


December 3-5, 2012
Barton Creek Resort - Austin, Texas


In order to achieve growth, insurers in the U.S. will need to remain proactive by adopting new technologies and management strategies in order to squeeze unnecessary costs out of the system, improve productivity and meet demands of future regulatory changes. The NG Insurance Summit will bring together decision makers from across the US Insurance sector to meet with solution providers like OpenConnect who are actively looking to target this exciting growth market.


November 29, 2012
2:00-3:30 pm
Register Online


The biggest challenge a Health Plan faces when managing its administrative costs is understanding and measuring the true productivity of their workforce.  Gaining visibility into the true productivity of your resources is possible.  The Improving Workforce Productivity through Visibility and Analytics webinar will show you how to gain visibility into employee events and activities, work processes and application flow, and provide the metrics necessary to improve productivity and lower administrative costs.  For more information please visit http://ahip.org/Webinar/WorkforceProductivity/.


November 7-9, 2012
The Fairmont - Newport Beach, CA


OpenConnect is hosting a workshop entitled Driving Cost Reductions and Implementing Continuous Improvement in Claims Automation and Workforce Efficiency at this year’s Summit. The NG Healthcare Payers Summit brings together senior decision makers from across the U.S. healthcare payers industry to focus on the latest IT solutions available to them, and identify the strategies some are employing to comply with this newest wave of mandates in the reforming healthcare payer market.


September 9-13, 2012
AHIP Medicare and Medicaid Conferences
Washington, D.C.

AHIP Medicare Conference and Medicaid Conferences will provide a timely and informative exchange about the changes, challenges, and opportunities facing health plans participating in the Medicare and Medicaid programs. As an AHIP Chairman Level Select Sponsor at this year’s Conferences, OpenConnect will be hosting a breakfast session entitled What Can Be Done to Reduce Waste and Fraud While Improving Outcomes in Medicaid and the Dual Eligible Population? The panel of experts presenting at this September 12th  session include:
  • Mark Birdwhistell – Former Secretary for Health and Family Services (Commonwealth of Kentucky)
  • Merrill Matthews, Ph.D. – Resident Scholar for Institute of Policy Innovation
  • Edward Peters – Chief Executive Officer, OpenConnect


September 11-12, 2012
Versicherungsforen Leipzig
Leipzig, Germany

OpenConnect will conduct a workshop September 12th, entitled New Methodologies for Sustainable and Fact-based Process Analytics.  One of the biggest challenges the P&C industry faces today is improving process and workforce efficiency.  In this workshop operational P&C executives will learn how to apply new, evolutionary methods in process analytics in order to enable their companies to execute process improvement that is easily repeatable, sustainable and automated.



September 10-13, 2012
2012 Blue National Summit
Orlando, Florida

OpenConnect is pleased to participate at this year’s Blue Cross and Blue Shield National Summit where over 2000 executives will gather to exchange best practices, hear from renowned guest speakers and discuss key local and national industry issues. This is the only all-Blue event that brings together Blue professionals from all 38 Blue Plans and from virtually every discipline. With its comprehensive agenda, this conference offers attendees an extraordinary opportunity to gather leading edge knowledge on issues specific to their industry while also providing system-wide perspectives on topics that matter to every Blue Plan.


June 20-22, 2012
AHIP Institute 2012
Salt Lake City, Utah

The decisions that will shape our nation’s health care are near. The Supreme Court Decision. The Presidential election. Implementation decisions within health plans that are shaping the delivery of care. Institute2012, will address these factors head on. There’s not a better place to learn firsthand how these decisions will affect your organization’s efforts immediately, tomorrow, and beyond..


May 15-17, 2012
2012 NASCO Network Conference
Atlanta, GA

The 2012 NASCO Network Conference is celebrating 25 years of closing the payer gap. For more information on the conference, please visit  2012 NASCO Network Conference.


March 6-7, 2012
National Policy Forum
Ritz Carlton - Washington, D.C.

OpenConnect is sponsoring a symposium at AHIP’s National Policy Forum entitled “Solutions to Address Key Policy Challenges of MLR”.  Edward M.L. Peters, OpenConnect CEO, will host the session. Joining Mr. Peters will be Merrill Mathews, PhD and resident scholar with the Institute for Policy Innovation.  For more information on the Policy Forum please visit, http://www.ahip.org/Conferences/Policy2012/ .

December 4 - 7, 2011
Blue National Summit 2011
Sheraton Chicago Hotel and Towers
The 2011 Blue National Summit is an annual event hosted by the Blue Cross and Blue Shield Association for Blue Cross and Blue Shield Plan management-level staff from across the U.S.
It is the only all-Blue event that brings together Blue professionals from across 11 disciplines for networking and knowledge sharing.
OpenConnect is an exhibitor at this year's summit and will be showcasing Comprehend, its process intelligence, workforce analytics and process automation solutions designed to create high value improvements for Healthcare Insurance plans.
To set up a one-on-one demo of our solutions please contact: Brett Blosser at bblosser@oc.com. You can also visit us at our booth #1115 for more information on Comprehend.
March 27 - 30, 2011
New Orleans Marriott
OpenConnect to Sponsor, Present and Exhibit at the 2011 BCBS Call Center and MTM Conference
Hal Markowitz, VP Shared Services, BCBS Florida, and Edward M.L. Peters, CEO, OpenConnect, to host session discussing how leveraging process and workforce intelligence can help improve performance, operational efficiency, and drive cost reductions.  Key discussion topics will include claims auto adjudication and workforce productivity validation.
February 3, 2011
Edward. M. L. Peters, CEO of OpenConnect Systems, spoke at the AHIP Executive Leadership Summit. 
His presentation centered on lowering administrative costs and improving service quality through process intelligence. 
August 3, 2010
View the AHIP video discussing NarrativeTracker and the use of social media-based monitoring to better understand issues driving healthcare reform.

July 26, 2010
View the AHIP video featuring Jay Levine, SVP & CIO of BCBSMN, discussing how OpenConnect Comprehend is helping reduce costs and improve claims processing performance.
June 29, 2010
View the AHIP vidcast featuring BCBSFL discussing how OpenConnect's Comprehend helped drive cost reductions and improvements in claims automation and workforce efficiency.



AHIP Institute 2010

6/9/2010-6/11/2010

Event Details

Caesars Palace
Las Vegas,NV

Institute 2010 is an educational platform that provides health care companies the tools and strategies to streamline their business operations and provide evidence-based coverage to more Americans. The Institute features keynote sessions with speakers who are among the nation’s most influential thought leaders as well as concurrent sessions that range in topic and bring industry discussions down to the level of day-to-day opportunities. There is also an Exhibit Hall where you will hear from industry experts and see state-of-the-art products and services. OpenConnect is a sponsor and exhibitor at this year’s Institute.



OpenConnect's Ed Peters discusses The Paid-for Option on Federal news radio's "Blueprint for Wealth"

OpenConnect Sponsors 2010 Call Center & MTM Conference

Join us at the Grand American Hotel in Salt Lake City March 7-10, 2010.





View the AHIP vidcast discussing how OpenConnect helped Horizon BCBSNJ lower costs and improve the efficiency of its claims processing system.



View the IDC and OpenConnect webinar “Stop Guessing and Start Knowing: Realigning your business processes with your business objectives“ by clicking here.