Overview

Stay up-to-date with what's happening at OpenConnect. Read our Press Releases for the latest company news and announcements; see the latest articles on business process discovery; or join us at leading industry events to learn first-hand how OpenConnect can help your business achieve continuous, real-time views of the activities and variations that affect day-to-day operations.

Press Releases

April 30, 2012
OpenConnect Hosts “Achieving Operational Excellence” Session at 2012 NASCO Network Conference
April 3, 2012
Edward M.L. Peters to Deliver Keynote Address at 10th International Conference on Formal Concept Analysis
March 1, 2012
Dr. Merrill Matthews and Edward M.L. Peters to Discuss Key Policy Challenges of Medical Loss Ratio
February 8, 2012
Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
January 3, 2012
OpenConnect Becomes Oracle PartnerNetwork (OPN) Gold Level Partner
December 13, 2011
OpenConnect Named a Select Program Partner by America’s Health Insurance Plans
November 10, 2011
OpenConnect Intros Workforce Reporting and Analysis (WRA); Software Chronicles Employee Work Processes, Identifies Best Practices and Causes of Sub-Optimal Performance
November 2, 2011
OpenConnect Hosts ‘Driving Administrative Cost Reductions by Improving Service Processes and Workforce Productivity’ Symposium at AHIP’s Fall Forum 2011
October 11, 2011
Industry Analysts Laud OpenConnect Process Intelligence and Workforce Analytics Software for Improving Productivity, Increasing Profitability
October 7, 2011
OpenConnect to Present at ‘IT Meets Insurance’ Conference Hosted by Leipziger Versicherungsforen
OpenConnect and NASCO Partner to Help Blue Cross® and Blue Shield® Plans Maximize Operational Efficiency
September 8, 2011
OpenConnect to Exhibit at the 2011 Blue National Summit
August 31, 2011
OpenConnect CEO Edward M.L. Peters to Speak at AGC’s Emerging Growth Conference
April 19, 2011
OpenConnect CEO Edward M. L. Peters Selected as a Commissioner for TechAmerica Foundation’s CLOUD2 Initiative
March 28, 2011
OpenConnect and Visual Mining Team to Deliver Powerful Performance Management Solutions
March 21, 2011
OpenConnect Comprehend Business Process Intelligence and Analytics Software Increases Productivity, Promotes Job Creation
March 7, 2011
OpenConnect to Sponsor, Present and Exhibit at the 2011 BCBS Call Center and MTM Conference
February 28, 2011
Edward M.L. Peters discusses how social media can be used as a strategic weapon on The Hill’s Congress Blog.
January 30, 2011
Edward. M. L. Peters to Speak at AHIP Executive Leadership Summit
November 30, 2010
Most economic forecasts have the US economy emerging from the slump by 2020.   Edward M.L. Peters discusses his recovery proposal on The Hill’s Congress Blog
November 18, 2010
Edward M.L. Peters discusses the current economic phenomenon that doesn’t play by the rules on The Hill’s Congress Blog
October 18, 2010
Edward ML Peters to Present at INFORMS 2010
October 14, 2010
OpenConnect CEO Edward M.L. Peters to speak at AGC's 7th Annual East Coast Emerging Growth Conference
September 28, 2010
Healthcare Reform Effort Falters as NarrativeTracker Projected
September 22, 2010
OpenConnect to Exhibit at Blues National Summit 2010
August 23, 2010
OpenConnect to Exhibit at NACDS Pharmacy & Technology Conference
August 17, 2010
Concern about Keeping One’s Insurance and Rising Healthcare Costs Soar According to Healthcare NarrativeTracker™
August 5, 2010
OpenConnect Appoints Steve Estrada, Senior Vice President of Strategic Marketing and Services
August 3, 2010
“Healthcare Narrative Tracker Monitors Social Media to Understand Issues Driving Reform” Premiers on AHIP’s Hi-Wire Health IT Channel
August 2, 2010
Patricia A. Gunn Joins OpenConnect Senior Vice President, Healthcare & Insurance Sales
July 26, 2010
AHIP Video examines how OpenConnect helped Blue Cross Blue Shield Minnesota improve its claims processing performance
July 7, 2010
Healthcare NarrativeTracker Detects Growing Concern about Containing Costs
read more

Articles

May 2012

Forbes.com

Read the Forbes.com article How to Slow the Healthcare Value Leak discussing the waste, fraud and abuse associated with our US healthcare system and the extended impact the Patient Protection and Affordable Care Act presents.
February 2012

Investor's Business Daily

Investor’s Business Daily Article Discusses How Medical Loss Ratio Is Affecting Insurers
OpenConnect CEO Points to Reducing Administrative Costs as One of the Biggest Challenges Insurers Face
January 2012

Insurance & Technology

Greater Healthcare Payer Efficiency Through Process Intelligence and Workforce Analytics - By automatically capturing and measuring exactly what work is being done, how, and by whom, health insurers can introduce significant efficiencies.
October 2011

DortchOnIT.com

Dortch On IT principal analyst Michael Dortch concludes in his, “Business-Critical Decisions from ‘Gut Feel’ to Verifiable Trust” thought leadership report: “If you are a business decision maker who believes that data-defended decisions defy doubt and drive success, you and your colleagues should look closely at Comprehend from OpenConnect."
September 2011

TechAmerica Foundation ‘Innovation Nation at Risk’ series focusing on how technology innovations can enable competitiveness in our economy publishes Edward M.L. Peter’s article on Workforce Productivity in Today’s Service-Based Economy.  
August 2011

“OpenConnect - a ‘big daddy’ of ABPD and more,” Bloor Research analyst Simon Holloway discusses OpenConnect and Comprehend and writes   “OpenConnect Comprehend has an impressive set of capabilities that shows the company's pedigree and knowledge of their target market.”
August 2011

“OpenConnect Enables Process Improvement,” Ventana Research analyst Richard Snow writes, “Comprehend supports a performance improvement cycle similar to that proposed by Ventana Research which is a process of understand (measure past and current performance), optimize (analyze what areas need improving) and align (initiate action to make sure improvements take place).
March 30, 2011

Open Connect: Replacing Gut Instinct with Real-Life Data for Better BPM.
March 23, 2011
OpenConnect Introduces Comprehend 6 Analytics Software
read more

Events



May 15-17, 2012
2012 NASCO Network Conference
Atlanta, GA

The 2012 NASCO Network Conference is celebrating 25 years of closing the payer gap. For more information on the conference, please visit  2012 NASCO Network Conference.


March 6-7, 2012
National Policy Forum
Ritz Carlton - Washington, D.C.

OpenConnect is sponsoring a symposium at AHIP’s National Policy Forum entitled “Solutions to Address Key Policy Challenges of MLR”.  Edward M.L. Peters, OpenConnect CEO, will host the session. Joining Mr. Peters will be Merrill Mathews, PhD and resident scholar with the Institute for Policy Innovation.  For more information on the Policy Forum please visit, http://www.ahip.org/Conferences/Policy2012/ .

December 4 - 7, 2011
Blue National Summit 2011
Sheraton Chicago Hotel and Towers
The 2011 Blue National Summit is an annual event hosted by the Blue Cross and Blue Shield Association for Blue Cross and Blue Shield Plan management-level staff from across the U.S.
It is the only all-Blue event that brings together Blue professionals from across 11 disciplines for networking and knowledge sharing.
OpenConnect is an exhibitor at this year's summit and will be showcasing Comprehend, its process intelligence, workforce analytics and process automation solutions designed to create high value improvements for Healthcare Insurance plans.
To set up a one-on-one demo of our solutions please contact: Brett Blosser at bblosser@oc.com. You can also visit us at our booth #1115 for more information on Comprehend.
March 27 - 30, 2011
New Orleans Marriott
OpenConnect to Sponsor, Present and Exhibit at the 2011 BCBS Call Center and MTM Conference
Hal Markowitz, VP Shared Services, BCBS Florida, and Edward M.L. Peters, CEO, OpenConnect, to host session discussing how leveraging process and workforce intelligence can help improve performance, operational efficiency, and drive cost reductions.  Key discussion topics will include claims auto adjudication and workforce productivity validation.
February 3, 2011
Edward. M. L. Peters, CEO of OpenConnect Systems, spoke at the AHIP Executive Leadership Summit. 
His presentation centered on lowering administrative costs and improving service quality through process intelligence. 
August 3, 2010
View the AHIP video discussing NarrativeTracker and the use of social media-based monitoring to better understand issues driving healthcare reform.

July 26, 2010
View the AHIP video featuring Jay Levine, SVP & CIO of BCBSMN, discussing how OpenConnect Comprehend is helping reduce costs and improve claims processing performance.
June 29, 2010
View the AHIP vidcast featuring BCBSFL discussing how OpenConnect's Comprehend helped drive cost reductions and improvements in claims automation and workforce efficiency.



AHIP Institute 2010

6/9/2010-6/11/2010

Event Details

Caesars Palace
Las Vegas,NV

Institute 2010 is an educational platform that provides health care companies the tools and strategies to streamline their business operations and provide evidence-based coverage to more Americans. The Institute features keynote sessions with speakers who are among the nation’s most influential thought leaders as well as concurrent sessions that range in topic and bring industry discussions down to the level of day-to-day opportunities. There is also an Exhibit Hall where you will hear from industry experts and see state-of-the-art products and services. OpenConnect is a sponsor and exhibitor at this year’s Institute.



OpenConnect's Ed Peters discusses The Paid-for Option on Federal news radio's "Blueprint for Wealth"

OpenConnect Sponsors 2010 Call Center & MTM Conference

Join us at the Grand American Hotel in Salt Lake City March 7-10, 2010.





View the AHIP vidcast discussing how OpenConnect helped Horizon BCBSNJ lower costs and improve the efficiency of its claims processing system.



View the IDC and OpenConnect webinar “Stop Guessing and Start Knowing: Realigning your business processes with your business objectives“ by clicking here.